Privacy Policy

Last updated: 12-15-25

Poovia LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights under California law.

We may collect the following types of information when you visit our website, contact us, or use our services:

• Personal Information
   
  • Name
     
  • Email address
     
  • Phone number
     
  • Service address
     
  • Billing information (handled securely by third-party processors)
     
• Website Information
   
  • IP address
     
  • Browser type
     
  • Pages visited
     
  • Time spent on our site
     

We collect this information when you:

• Fill out a contact form
   
• Request a quote
   
• Sign up for service
   
• Communicate with us by phone, email, or text
   
• Visit our website
   

We use your information to:

• Provide and manage our dog waste removal services
   
• Communicate with you about scheduling, billing, or service updates
   
• Respond to questions or requests
   
• Improve our website and customer experience
   
• Send occasional service or promotional messages (you can opt out anytime)
   

We do not sell your personal information.

If you provide your phone number or email, you may receive:

• Service notifications
   
• Billing messages
   
• Appointment reminders
   
• Occasional promotions
   

You can opt out of marketing messages at any time by replying STOP to texts or clicking unsubscribe in emails.

We may share your information only with:

• Trusted service providers (such as payment processors or scheduling software)
   
• Legal authorities if required by law
   

We do not share or sell your data for advertising purposes.

Our website may use cookies or similar technologies to:

• Understand how visitors use our site
   
• Improve performance and user experience
   

You can disable cookies through your browser settings if you prefer.

If you are a California resident, you have the right to:

• Know what personal information we collect about you
   
• Request access to your personal information
   
• Request correction or deletion of your personal information
   
• Opt out of the sale or sharing of personal information (we do not sell data)
   
• Not be discriminated against for exercising your privacy rights
   

To make a privacy request, contact us using the information below.

We take reasonable steps to protect your information. While no system is 100% secure, we use industry-standard practices to safeguard your data.

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

If you have questions about this Privacy Policy or your personal information, contact us:

Poovia LLC
Bakersfield, CA
Email: pooviaclean@gmail.com
Phone: 661-205-0547